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US jury verdicts hold Meta and Google liable for social media addiction harms to youth

By Updated 4 April 202613 articles from 4 independent sources

Consensus Summary

A California jury on May 29, 2024, ruled that Meta (Instagram) and Google (YouTube) were liable for negligently designing addictive platforms that harmed a young woman, awarding her $3 million in damages. The plaintiff, known as KGM, testified she began using YouTube at age six and Instagram at age nine, becoming addicted and experiencing severe mental health issues by age 10, including depression, self-harm, and body dysmorphic disorder. The jury found both companies knew or should have known their services posed risks to minors and failed to warn users adequately. The verdict follows a separate New Mexico ruling on May 28, 2024, where Meta was ordered to pay $375 million for enabling child sexual exploitation and misleading users about platform safety. Both companies plan to appeal, but the rulings mark a significant shift in accountability for social media companies, with thousands of similar lawsuits pending in the US. The cases highlight internal documents revealing executives' awareness of harms, including Meta employees comparing targeting young users to tobacco industry tactics. While the damages awarded are relatively small, the verdicts are expected to influence future trials and regulatory actions globally, with governments like Australia and Indonesia already implementing social media bans for under-16s. Critics argue the rulings could force platforms to redesign addictive features, while Meta and Google continue to deny wrongdoing and emphasize the complexity of teen mental health.

✓ Verified by 2+ sources

Key details reported by multiple sources:

  • A California jury found Meta (Instagram) and Google (YouTube) liable for negligence in a landmark social media addiction lawsuit on May 29, 2024, awarding $3 million ($4.3 million AUD) in compensatory damages to plaintiff KGM (now 20 years old).
  • The jury split liability 70% to Meta and 30% to Google, with punitive damages recommendations pending a separate phase of the trial.
  • The plaintiff, known as KGM, testified she began using YouTube at age six and Instagram at age nine, becoming addicted to both platforms and experiencing depression, self-harm, body dysmorphic disorder, and social phobia by age 10.
  • Meta and Google both plan to appeal the verdict, with Meta stating it 'respectfully disagrees' and Google also indicating an appeal.
  • A separate New Mexico jury on May 28, 2024, found Meta liable for $375 million in damages for enabling child sexual exploitation and misleading users about platform safety.
  • Snap and TikTok settled with the plaintiff before the trial began, with terms kept confidential.
  • The California case is the first of over 20 'bellwether' trials scheduled in the US, with the next trial set for July 2024.
  • The plaintiff's lawyers argued that features like infinite scroll, autoplay, notifications, and 'like' counts were deliberately designed to hook young users, citing internal Meta documents.
  • The Los Angeles trial lasted six weeks, with jurors deliberating for 44 hours before reaching a unanimous verdict (10-2 in favor of the plaintiff).
  • The Australian government updated its definition of 'age-restricted social media platforms' in December 2023 to include services using algorithms, endless feeds, feedback features, and time-limited features.
  • The plaintiff's full name was referenced as 'Kaley GM' in court documents, and she testified about using YouTube for 'lip gloss' and 'online kids games' at age six.

Points of Difference

Details reported by only one source:

ARTICLE_1_SBS
  • No additional specific details beyond consensus facts
ARTICLE_2_ABC
  • Lisa Given, an RMIT professor, described the lawsuit as 'unique' and noted its potential influence on thousands of pending US lawsuits.
  • ABC reported that the plaintiff's mother was present for the entire trial and described her as a 'loving parent' who was 'trying her best'.
  • ABC highlighted that the plaintiff's usage records showed she averaged 'little more than a minute a day' on YouTube, a claim disputed by the plaintiff's lawyers.
ARTICLE_3_GUARDIAN
  • The Guardian cited an internal YouTube 2021 document asking, 'How are we measuring wellbeing?' with the response: 'We’re not.'
  • The Guardian reported that a Meta employee compared targeting 11-year-olds to 'tobacco companies a couple decades ago'.
  • The Guardian included testimony from a Meta whistleblower, Arturo Béjar, who said Meta knew about harms but misled regulators.
  • The Guardian noted that the California ruling was not unanimous, with jurors voting 10-2 in favor of the plaintiff on every question.
ARTICLE_4_NEWSCOMA
  • Newscom.au reported that jurors found both companies acted with 'malice, oppression, or fraud,' setting the stage for punitive damages.
  • The article included a quote from juror Luis Li apologizing to the plaintiff but emphasizing punitive damages should relate to the specific case, not a 'social crusade'.
  • Newscom.au stated that the $3 million award was a 'slap on the wrist' for Meta and YouTube, given their massive ad revenue.
ARTICLE_5_ABC_2
  • ABC reported that Meta's lawyer Paul Schmidt played a recording of the plaintiff's mother yelling and cursing at her during closing arguments.
  • ABC noted that the plaintiff's lawyer Mark Lanier cast the case as a story of 'corporate greed' and described the platforms' design features as 'Trojan horses'.
  • ABC included a quote from Laura Marquez-Garrett, a lawyer with the Social Media Victims Law Center, stating the case was 'a vehicle, not an outcome.'
ARTICLE_6_GUARDIAN_2
  • The Guardian reported that Australian law firm Shine Lawyers is investigating potential Australian cases against Meta and YouTube, calling the $6 million verdict a 'watershed moment'.
  • The article included a quote from University of Queensland associate professor Stan Karanasios stating that features like infinite scroll and notifications were 'the architecture of addiction'.
  • The Guardian noted that the Australian government is considering a 'digital duty of care' requiring platforms to prevent harm, with a survey on the proposal ending in December 2023.
ARTICLE_7_GUARDIAN_3
  • The Guardian reported that the plaintiff's lawyer Mark Lanier described the platforms' design as 'the engineering of addiction,' comparing them to 'Trojan horses.'
  • The article included a quote from the plaintiff's lawyers stating the verdict was 'a historic moment' for the plaintiff and 'thousands of children and families.'
  • The Guardian noted that the plaintiff's social media use allegedly caused strained relationships with her family and school.
ARTICLE_8_GUARDIAN_EDITORIAL
  • The Guardian editorial compared the legal victories to the 'reckoning' faced by big tobacco in the 1990s, suggesting a shift in public perception.
  • The editorial mentioned that the US supreme court, shaped by Trump, could potentially overturn the verdicts, but noted jury verdicts are less prone to reversal.
  • The editorial highlighted that the verdicts revealed 'shockingly cavalier' approaches by tech executives to young people's safety, citing internal documents.
ARTICLE_9_GUARDIAN_4
  • Amnesty International's Erika Guevara-Rosas stated the verdict 'laid bare' the use of 'unsafe design features' and called for a 'fundamental overhaul' of platforms.
  • Human Rights Watch's Hye Jung Han described the verdict as a 'rare accounting of tech companies’ decisions to build products that have ignored the best interests of children.'
  • The article noted that Fight for the Future, a digital rights group, viewed the verdict with skepticism due to potential legislative overreach, such as the Kids Online Safety Act (KOSA).
ARTICLE_10_GUARDIAN_5
  • Jonathan Freedland cited former Facebook whistleblower Frances Haugen, who suggested Meta could face a trillion-dollar liability if thousands of similar cases succeed.
  • Freedland included testimony from Sarah Wynn-Williams, another whistleblower, describing how Meta monetized teenage girls' body image insecurities by serving targeted ads.
  • The article reported that Mark Zuckerberg admitted during the trial that 'a reasonable company should try to help the people that use its services.'
ARTICLE_11_GUARDIAN_6
  • Van Badham compared the platforms' design to 'behavioural and neurobiological techniques used by poker machines and exploited by the cigarette industry.'
  • The article noted that the plaintiff's usage was recorded at up to 16 hours a day on social media platforms.
  • Badham stated that the verdicts should 'deeply embarrass' those who claimed Australia's social media ban was 'boomer moralising.'
ARTICLE_12_GUARDIAN_7
  • The Guardian reported that Prince Harry weighed in on the verdicts, stating, 'The truth has been heard and precedent has been set.'
  • The article included a quote from Meta whistleblower Arturo Béjar, who said the internal documents revealed 'just how much Meta knew about these harms and misled parents and regulators.'
  • The Guardian noted that the UK prime minister, Keir Starmer, cited the LA verdict in support of potential UK social media bans for under-16s and curbs on addictive features.
ARTICLE_13_GUARDIAN_8
  • The Guardian reported that Meta's defense strategy focused on blaming the plaintiff's mother for her mental health issues, citing texts and therapy notes.
  • The article included a quote from Julianna Arnold, co-founder of Parents Rise!, stating, 'For the biggest tech executives, I want to say something: stop blaming the parents. It’s on you.'
  • The Guardian noted that a bench memo filed by Meta quoted excerpts from the plaintiff's teenage texts complaining about her mother, emphasizing a 'toxic home'.

Where the reporting differs

Details that conflict, or appear in only some outlets:

  • Article 2 (ABC) and Article 4 (Newscom) both report the jury found Meta and Google liable for malice, oppression, or fraud, but Article 4 specifically states this was a finding that set the stage for punitive damages, while Article 2 does not mention punitive damages explicitly.
  • Article 2 (ABC) reports that YouTube disputed the plaintiff's usage records, claiming she averaged 'little more than a minute a day' on the platform, while Article 13 (Guardian) does not mention this specific dispute in its summary of the trial.
  • Article 3 (Guardian) states the jury voted 10-2 in favor of the plaintiff on every question, while Article 12 (Guardian) does not specify the exact vote breakdown but describes it as a 'unanimous verdict (10-2 in favor of the plaintiff).'
  • Article 10 (Guardian) quotes Sarah Wynn-Williams describing Meta's monetization of teenage girls' body image insecurities, while Article 11 (Guardian) does not reference this specific testimony but focuses on the broader design of addictive features.
  • Article 13 (Guardian) emphasizes that the plaintiff's mother was described as 'loving' and 'trying her best,' while Article 2 (ABC) and Article 5 (ABC) both highlight Meta's defense strategy of blaming the mother for abuse and neglect, with ABC reporting Meta's bench memo quoted texts about a 'toxic home.'

Source Articles

SBS

Meta and Google found liable in landmark social media addiction lawsuit

The verdict could mark a ‌turning point in the global backlash against their platforms' perceived mental health harms to youth.

ABC

Unpacking the social media addiction ruling against Meta and YouTube

A US jury has found Instagram and YouTube were designed to be addictive to young users, in a landmark trial experts say could influence thousands of similar lawsuits.

GUARDIAN

‘Accountability has arrived’: dual US court losses show shifting tide against Meta and co

With two unprecedented trial defeats, big tech firms face crisis akin to that faced by cigarette makers in the 1990s In the span of just two days, the most powerful social media company in the world faced a more severe public reckoning than it has in years. Jurors in California and New Mexico gave back-to-back verdicts this week that for the first time ever found Meta liable for products that inflict harm on young people. For years, lawmakers, parents and advocates have raised red flags over how

NEWSCOMAU

‘Accountability has arrived’: US jury finds Meta, YouTube guilty in landmark social media addiction trial

Meta and YouTube have just lost a landmark court case about the addictive design of their platforms, a signal that “accountability has arrived”.

ABC

'Accountability has arrived': Meta and Google found liable in landmark social media addiction lawsuit

The case was brought on by a 20-year-old woman who accused the tech companies of causing harm by deliberately designing addictive platforms which worsened her mental health.

GUARDIAN

Law firms investigate possible Australian cases after US jury finds Meta and YouTube designed addictive products

Courts in Australia may be willing to hold social media companies accountable for real-world harm, lawyers say Follow our Australia news live blog for latest updates Get our breaking news email , free app or daily news podcast Australian law firms are investigating the scope for future legal cases after a landmark US court ruling that found Meta and YouTube liable for deliberately designing addictive products. A jury in Los Angeles ruled against the two tech giants on Wednesday , finding both to

GUARDIAN

Meta and YouTube designed addictive products that harmed young people, jury finds

Six-week trial including whistleblowers and top executives at Meta and YouTube was first of its kind to go to trial Sign up for the Breaking News US email to get newsletter alerts in your inbox Meta and YouTube have been found liable for negligence for deliberately designing addictive products that hooked a young user and led to her being harmed, a jury ruled on Wednesday. The tech companies have also been found liable for failure to warn. The jury awarded the plaintiffs in the case compensatory

GUARDIAN

The Guardian view on social media in the dock: tech bros move fast – society is trying to catch up | Editorial

Two court cases have shown how companies can be forced to take responsibility for their impact on public health Debate about online harms has tended to focus on abusive and hateful content. But the form in which content is delivered is at least as important. That point is central to this week’s momentous decisions against Meta and YouTube , by two US juries. It will take more than these cases to loosen big tech’s tight grip on much of the world’s attention. But the fact that both companies were

GUARDIAN

Human rights groups cheer ‘watershed’ verdict in social media addiction trial

As many organizations celebrate outcome, some are skeptical as to what it means for privacy protections The verdict in a landmark social media trial that Meta and YouTube deliberately designed addictive products has sparked calls for reform across borders. International human rights and tech freedom groups issued statements after the decision, praising jurors for holding social media companies accountable for harms to children and urging tech giants to change their design features to ensure chil

GUARDIAN

At last, David has landed a double punch on the tech Goliaths. Now to hit them even harder | Jonathan Freedland

The US court verdicts declaring Meta liable for getting people addicted and ruining lives must be just the start of a global fightback Good news is so rare these days, you don’t quite know how to take it. You want to celebrate, but a rival instinct tells you it’ll be pulled back somehow, the same feeling you get when your team scores a late winner, but you’re filled with instant dread that the goal will be overturned on a video replay. I confess that is how I responded to the double legal blow d

GUARDIAN

It is no fluke that social media platforms are addictive and causing harm. They were designed that way | Van Badham

The findings in two US court cases should embarrass anyone who claimed Australia’s social media ban was ‘boomer’ moralising A disdain towards the notion of “consequence” somewhat defines the contemporary western moment of the powerful. So two recent US court decisions that are adverse to the interests of – oh my god, would you believe it? – tech companies should be heralded to the full height of every sky. Within days of each other this week, a court in New Mexico and another in Los Angeles dete

GUARDIAN

‘The era of invincibility is over’: the week that brought big tech to heel

Ruling that Meta and YouTube deliberately designed addictive products marks possible watershed moment for social media The young woman at the heart of what has been called the tech industry’s “big tobacco” moment was on YouTube at six and Instagram by nine. More than a decade later, she says, she still can’t live without the social media she became addicted to. “I can’t, it’s too hard to be without it,” Kaley, now 20, told a jury at Los Angeles’ superior court. This week, five men and seven wome

GUARDIAN

How Meta’s victim-blaming failed to sway jurors in landmark social media addiction trial

Aggressive strategy and loss in the trial highlight a problem for tech firms: a widespread distrust of social media companies When Meta , the parent company of Facebook and Instagram, sought to defend itself in the landmark social media addiction lawsuit alleging its products caused personal injury to a young user, it went on the offensive. The mental health problems that the 20-year-old known as KGM suffered since she was a child were not the result of exposure to harm on Instagram, Meta’s lawy

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