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US juries find Meta and YouTube liable for designing addictive social media platforms harming young users

By Updated 30 March 202613 articles from 4 independent sources

Consensus Summary

Two US juries in California and New Mexico delivered landmark rulings against Meta and YouTube in May 2024, marking the first time tech giants were found legally liable for harm caused by their platforms. The California jury awarded a 20-year-old plaintiff $3 million for damages after she testified she became addicted to YouTube at age six and Instagram at nine, leading to depression, self-harm, and body dysmorphia. The jury attributed 70% of liability to Meta and 30% to YouTube, citing deliberate design choices like infinite scroll and autoplay to create addiction. Internal Meta documents revealed in court showed executives discussing targeting young users and comparing their tactics to those of tobacco companies. Separately, a New Mexico jury ordered Meta to pay $375 million for misleading consumers about platform safety and enabling child sexual exploitation. Both cases bypassed Section 230 immunity by focusing on platform design rather than user-generated content. Meta and YouTube plan to appeal, but the verdicts signal a shift in public and legal accountability, with thousands of similar lawsuits pending. The rulings have sparked global attention, including Australia updating its under-16 social media ban to target addictive design features. Critics compare the legal pushback to the Big Tobacco era, arguing these platforms were knowingly designed to exploit young users for profit.

✓ Verified by 2+ sources

Key details reported by multiple sources:

  • A California jury found Meta (Instagram) and YouTube liable for negligence and failure to warn, awarding $3 million ($4.3m AUD) in compensatory damages to a 20-year-old plaintiff (KGM) on May 22, 2024.
  • The jury split liability 70% to Meta and 30% to YouTube, with punitive damages pending in a second phase of the trial.
  • The plaintiff, known as KGM, testified she began using YouTube at age six and Instagram at nine, and developed depression, self-harm, and body dysmorphia by age 10.
  • A separate New Mexico jury ordered Meta to pay $375 million ($539.8m AUD) in civil penalties for misleading consumers about platform safety and enabling child sexual exploitation on Facebook/Instagram on May 21, 2024.
  • Meta and YouTube both plan to appeal the California verdict, with Meta stating it 'respectfully disagrees' and will evaluate legal options.
  • The California case was the first of over 20 'bellwether' trials scheduled in the next few years, with thousands of similar lawsuits pending against Meta, YouTube, TikTok, and Snap.
  • Internal Meta documents revealed in court showed employees discussing targeting 11-year-olds and comparing teen engagement to 'tobacco companies' tactics.
  • The plaintiff’s lawyers argued that features like infinite scroll, autoplay, and notifications were designed to create addiction, comparing it to the 'Big Tobacco' legal battles.
  • The US Communications Decency Act’s Section 230 was bypassed in the California case, as liability was tied to platform design rather than user-generated content.
  • Australia’s government updated its social media ban for under-16s to include platforms with addictive design features like infinite scroll and likes, effective May 2024.

Points of Difference

Details reported by only one source:

The Guardian
  • Former Meta employee Frances Haugen warned Meta could face a 'trillion-dollar' bill from pending lawsuits, potentially leading to bankruptcy.
  • Sarah Wynn-Williams, a Facebook whistleblower, revealed Meta bragged about exploiting teenage girls' emotional states to sell cosmetics, using data from deleted selfies.
  • Meta’s Mark Zuckerberg dismissed concerns about a cosmetic surgery filter on Instagram, calling it 'paternalistic' to limit user choice, despite employee warnings about body dysmorphia risks.
  • The Guardian editorial compared the legal pushback to the 'reckoning' faced by big tobacco in the 1990s, emphasizing the need for precautionary regulation for children.
  • Van Badham’s column highlighted Meta’s internal email comparing targeting 11-year-olds to 'tobacco companies a couple decades ago'.
  • The Guardian reported that Meta’s defense strategy in the California trial focused on blaming the plaintiff’s mother for her mental health issues, which jurors rejected.
  • Human Rights Watch and Amnesty International praised the verdict as a 'watershed' moment for corporate accountability, urging tech firms to redesign platforms to prioritize child safety.
  • The Guardian noted that Meta appointed Mark Zuckerberg and Sergey Brin to Trump’s science and technology council the same day as the LA verdict, highlighting the companies' political influence.
ABC News
  • ABC reported that YouTube disputed the plaintiff’s usage records, claiming she averaged less than a minute per day on the platform, contradicting her testimony.
  • ABC highlighted that Snap and TikTok settled with the plaintiff before the trial began, avoiding the need for a verdict against them.
  • The ABC quoted Lisa Given (RMIT professor) stating the lawsuit was 'unique' and would influence thousands of pending US lawsuits.
  • ABC mentioned that the plaintiff’s mental health struggles were attributed to social media use starting at age six, with symptoms including depression and suicidal thoughts.
SBS News
  • SBS summarized the verdict as a 'potential turning point' in the global backlash against social media’s mental health harms to youth.
NEWSCOMAAU
  • Newscou reported that the $3 million award was described as a 'slap on the wrist' for Meta and YouTube, given their massive ad revenues.
  • The article emphasized the precedent-setting nature of the verdict for thousands of pending lawsuits.
The Age
  • N/A (The Age not included in provided articles)
OTHER
  • The Tech Oversight Project called the verdict a 'referendum from a jury to an entire industry,' signaling accountability has arrived.
  • The plaintiff’s lawyers stated the case was emblematic of harm faced by 'tens of thousands of young people' on social media.
  • A juror told NPR they wanted Meta to 'feel it' and realize the harm was 'unacceptable'.
  • The New Mexico case included undercover sting operations proving Meta failed to stop child sex trafficking on its platforms.

Where the reporting differs

Details that conflict, or appear in only some outlets:

  • The Guardian reported Meta’s internal documents showed employees discussing targeting 11-year-olds like 'tobacco companies,' but Meta’s spokesperson denied the platforms were to blame for teen mental health issues, calling them 'profoundly complex'.
  • ABC noted YouTube disputed the plaintiff’s usage records, claiming she averaged less than a minute per day, while the plaintiff testified she used the platform extensively from age six.
  • The Guardian and ABC both reported Meta’s defense strategy blamed the plaintiff’s mother for her mental health issues, but the Guardian emphasized jurors rejected this narrative entirely, while ABC did not specify juror reactions to this defense.
  • The Guardian stated the California jury found Meta and YouTube acted with 'malice, oppression, or fraud,' while Newscou described the $3 million award as a 'slap on the wrist,' implying lesser severity.
  • The Guardian and ABC both reported Meta would appeal the verdict, but the Guardian highlighted Meta’s political appointments (Zuckerberg/Brin to Trump’s council) as part of its broader influence, while ABC did not mention this context.

Source Articles

ABC

'Accountability has arrived': Meta and Google found liable in landmark social media addiction lawsuit

The case was brought on by a 20-year-old woman who accused the tech companies of causing harm by deliberately designing addictive platforms which worsened her mental health.

GUARDIAN

Meta and YouTube designed addictive products that harmed young people, jury finds

Six-week trial including whistleblowers and top executives at Meta and YouTube was first of its kind to go to trial Sign up for the Breaking News US email to get newsletter alerts in your inbox Meta and YouTube have been found liable for negligence for deliberately designing addictive products that hooked a young user and led to her being harmed, a jury ruled on Wednesday. The tech companies have also been found liable for failure to warn. The jury awarded the plaintiffs in the case compensatory

GUARDIAN

‘Accountability has arrived’: dual US court losses show shifting tide against Meta and co

With two unprecedented trial defeats, big tech firms face crisis akin to that faced by cigarette makers in the 1990s In the span of just two days, the most powerful social media company in the world faced a more severe public reckoning than it has in years. Jurors in California and New Mexico gave back-to-back verdicts this week that for the first time ever found Meta liable for products that inflict harm on young people. For years, lawmakers, parents and advocates have raised red flags over how

NEWSCOMAU

‘Accountability has arrived’: US jury finds Meta, YouTube guilty in landmark social media addiction trial

Meta and YouTube have just lost a landmark court case about the addictive design of their platforms, a signal that “accountability has arrived”.

ABC

Unpacking the social media addiction ruling against Meta and YouTube

A US jury has found Instagram and YouTube were designed to be addictive to young users, in a landmark trial experts say could influence thousands of similar lawsuits.

SBS

Meta and Google found liable in landmark social media addiction lawsuit

The verdict could mark a ‌turning point in the global backlash against their platforms' perceived mental health harms to youth.

GUARDIAN

Human rights groups cheer ‘watershed’ verdict in social media addiction trial

As many organizations celebrate outcome, some are skeptical as to what it means for privacy protections The verdict in a landmark social media trial that Meta and YouTube deliberately designed addictive products has sparked calls for reform across borders. International human rights and tech freedom groups issued statements after the decision, praising jurors for holding social media companies accountable for harms to children and urging tech giants to change their design features to ensure chil

GUARDIAN

Law firms investigate possible Australian cases after US jury finds Meta and YouTube designed addictive products

Courts in Australia may be willing to hold social media companies accountable for real-world harm, lawyers say Follow our Australia news live blog for latest updates Get our breaking news email , free app or daily news podcast Australian law firms are investigating the scope for future legal cases after a landmark US court ruling that found Meta and YouTube liable for deliberately designing addictive products. A jury in Los Angeles ruled against the two tech giants on Wednesday , finding both to

GUARDIAN

‘The era of invincibility is over’: the week that brought big tech to heel

Ruling that Meta and YouTube deliberately designed addictive products marks possible watershed moment for social media The young woman at the heart of what has been called the tech industry’s “big tobacco” moment was on YouTube at six and Instagram by nine. More than a decade later, she says, she still can’t live without the social media she became addicted to. “I can’t, it’s too hard to be without it,” Kaley, now 20, told a jury at Los Angeles’ superior court. This week, five men and seven wome

GUARDIAN

At last, David has landed a double punch on the tech Goliaths. Now to hit them even harder | Jonathan Freedland

The US court verdicts declaring Meta liable for getting people addicted and ruining lives must be just the start of a global fightback Good news is so rare these days, you don’t quite know how to take it. You want to celebrate, but a rival instinct tells you it’ll be pulled back somehow, the same feeling you get when your team scores a late winner, but you’re filled with instant dread that the goal will be overturned on a video replay. I confess that is how I responded to the double legal blow d

GUARDIAN

The Guardian view on social media in the dock: tech bros move fast – society is trying to catch up | Editorial

Two court cases have shown how companies can be forced to take responsibility for their impact on public health Debate about online harms has tended to focus on abusive and hateful content. But the form in which content is delivered is at least as important. That point is central to this week’s momentous decisions against Meta and YouTube , by two US juries. It will take more than these cases to loosen big tech’s tight grip on much of the world’s attention. But the fact that both companies were

GUARDIAN

How Meta’s victim-blaming failed to sway jurors in landmark social media addiction trial

Aggressive strategy and loss in the trial highlight a problem for tech firms: a widespread distrust of social media companies When Meta , the parent company of Facebook and Instagram, sought to defend itself in the landmark social media addiction lawsuit alleging its products caused personal injury to a young user, it went on the offensive. The mental health problems that the 20-year-old known as KGM suffered since she was a child were not the result of exposure to harm on Instagram, Meta’s lawy

GUARDIAN

It is no fluke that social media platforms are addictive and causing harm. They were designed that way | Van Badham

The findings in two US court cases should embarrass anyone who claimed Australia’s social media ban was ‘boomer’ moralising A disdain towards the notion of “consequence” somewhat defines the contemporary western moment of the powerful. So two recent US court decisions that are adverse to the interests of – oh my god, would you believe it? – tech companies should be heralded to the full height of every sky. Within days of each other this week, a court in New Mexico and another in Los Angeles dete

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